Treatment Time
The total duration of each session includes consultation time, preparation, and aftercare where appropriate.

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Late Arrivals
Clients arriving late may have their treatment time reduced to ensure that subsequent appointments are not affected. Full session time cannot be guaranteed, and no partial refund will be offered for shortened sessions.

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Missed or Significantly Late Appointments
If you arrive 20 minutes late or more, your appointment will be cancelled and the full fee will be charged unless you notify Pure Body Therapies at or before your scheduled appointment start time.

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Changes to Bookings
Booked and prepaid treatments may be adjusted to a shorter duration or lower-priced option upon request; however, no partial refund will be provided.

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Client Conduct
Pure Body Therapies reserves the right to refuse or discontinue treatment at any time if a client behaves in an inappropriate, disrespectful, or threatening manner. In such cases, no refund will be given.

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Recording Policy
To maintain a professional and respectful environment, photography, video recording, or audio recording during treatments is not permitted. Pure Body Therapies reserves the right to immediately stop the treatment and ask the client to leave if this policy is not respected.